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2. EAPs are Hard to Navigate. Though EAPs supply loads of potentially helpful assistance, all that data could be exhausting to wade through. The burden often falls on HR professionals to speak the various options of an EAP program. "I consider EAPs are underutilised because they're typically bundled onto different services and subsequently poorly communicated," says Dowzell. "For example, we put a well being money plan in place for our crew to assist reimburse prices for medical and dental therapies. Someplace within the long listing of what is included from the supplier is a point out of EAP...I wasn't specifically searching for an EAP supplier [however] it's good to have as I do draw attention to it as a part of our worker onboarding."